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Frequently Asked Questions (FAQs)

Got Questions? We’ve Got Answers!

The following is a collection of the most frequently asked questions about AbTech, our media, and our products. You can also send a inquiry to info@abtechindustries.com or click on the Live Chat feature. We are always here to help answer your questions. 

AbTech FAQs

How long have you been in business?


  • Over 20 years, since 1996
  • Over 30,000 installations
  • Installed in most states & 15 countries




Where are your products manufactured?


Our products are manufactured locally in the U.S.




Do you have any local representation?


Yes, we have local representation as well as regional representation. Visit us at www.abtechindustries.com/external-reps to find your key contact.




Where can you deliver your products to?


AbTech supplies its solutions domestically as well as internationally.




How fast can you deliver your products?


  1. Standard products typically ship within 48-hours

  2. Engineering solutions typically ship within 3-6 weeks




Do you do lunch and learns?


Yes, we offer frequent on-site and virtual lunch & learns and webinars on a continuous basis. Contact us to schedule your next lunch & learn or webinar today.





Smart Sponge® Media FAQs

Why is Smart Sponge media considered cost-effective?


  • Smaller footprint
  • Low headloss & high absorption capacity
  • Long life-cycle
  • Adaptable into existing infrastructure




How do you dispose of spent media?


  • Non-hazardous for landfill disposal
  • Viable alternative energy source for cement kilns or waste energy facilities




How long does your media last?


  1. Varies, typically 2-3 years
  2. Inspect media while servicing products
  3. Media change-out is dependent on contaminant loading




Does your media have approvals?


Smart Sponge Plus:

  • EPA Registered
  • California DPR
  • Registered in most states





Product FAQs

How do you appropriately size a UUF for a drop-in catch basin?


The size of the catch basin determines the size of UUF.




How do you appropriately size a UUF for a curb-opening catch basin?


Sized to treat a specific water quality flow and to fit within the existing curb-opening.




What are your warranty terms?


  • All our products come with a standard 12-month warranty.
    • Our stainless-steel UUF Chester series come with a 20-year warranty.




Do you provide engineered solutions?


Yes, our experienced engineering staff is capable of doing full turn-key solutions to standard engineered process designs.




Do your products have approvals?


  • Utra-Urban® Filter (UUF) Chester: CA Water Board Certified for FTC
    • UUF TSS: NJCAT Verification and FTC




What contaminants do your solutions target?


Hydrocarbons, Heavy metals, Bacteria, Emerging contaminants, Nutrients, TSS (including trash & debris).




How do you maintain your products? Does the company serve the products?


  • UUFs & Smart Vaults:
    • Remove trash and debris
    • Check smart sponge media
    • Check structure integrity
    • Replace media when it’s dark brown or black
  • Smart Drums:
    • Check for pressure drops and/or carry out effluent testing
    • Replace media or order new smart drum
  • Skimmers:
    • Replace when dark brown or black
    • Does the company service the products?
  • Does the company service the products?
    • We connect customers with AbTech approved service partners




Do you have a rep to help me with my maintenance & replacement needs?


Yes, please call our Aftermarket Sales Manager at 480-970-6966.




How often do your products need to be maintained?


  • UUFs & Smart Vaults:
    • Every 4-6 months
  • Smart Drums:
    • Depends on influent concentrations
  • Skimmers:
    • Typically replaced after 1 year of installation
    • Visually inspect regularly and replace when spent




Can you use your products for industrial process water?


Yes, that is the most common application for our Smart Drum filters.





More ways to shop: 480-874-4000 | info@abtechindustries.com | Copyright © 2019 AbTech Industries Inc.