Frequently Asked Questions (FAQs)
Got Questions? We’ve Got Answers!
The following is a collection of the most frequently asked questions about AbTech, our media, and our products. You can also send a inquiry to or click on the Live Chat feature. We are always here to help answer your questions.
AbTech FAQs
How long have you been in business?
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Over 20 years, since 1996 -
Over 30,000 installations -
Installed in most states & 15 countries
Where are your products manufactured?
Our products are manufactured locally in the U.S.
Do you have any local representation?
Yes, we have local representation as well as regional representation. Visit us at www.abtechindustries.com/external-reps to find your key contact.
Where can you deliver your products to?
AbTech supplies its solutions domestically as well as internationally.
How fast can you deliver your products?
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Standard products typically ship within 48-hours
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Engineering solutions typically ship within 3-6 weeks
Do you do lunch and learns?
Do you have financing options?
Smart Sponge® Media FAQs
Why is Smart Sponge media considered cost-effective?
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Smaller footprint -
Low headloss & high absorption capacity -
Long life-cycle -
Adaptable into existing infrastructure
How do you dispose of spent media?
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Non-hazardous for landfill disposal -
Viable alternative energy source for cement kilns or waste energy facilities
How long does your media last?
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Varies, typically 2-3 years -
Inspect media while servicing products -
Media change-out is dependent on contaminant loading
Does your media have approvals?
- EPA Registered
- California DPR
- Registered in most states
Can I target more than one contaminant.
How can I tell when Smart Sponge is spent?
Does the latest Smart Sponge that works with emerging contaminants remove PFOA and PFOS?
Product FAQs
How do you appropriately size a UUF for a drop-in catch basin?
How do you appropriately size a UUF for a curb-opening catch basin?
What are your warranty terms?
- All our products come with a standard 12-month warranty.
- Our stainless-steel UUF Chester series come with a 20-year warranty.
Do you provide engineered solutions?
Do your products have approvals?
- Utra-Urban® Filter (UUF) Chester: CA Water Board Certified for FTC
- UUF TSS: NJCAT Verification and FTC
What contaminants do your solutions target?
Hydrocarbons, Heavy metals, Bacteria, Emerging contaminants, Nutrients, TSS (including trash & debris).
How do you maintain your products? Does the company serve the products?
- UUFs & Smart Vaults:
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Remove trash and debris -
Check smart sponge media -
Check structure integrity -
Replace media when it’s dark brown or black
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Smart Drums: -
Check for pressure drops and/or carry out effluent testing -
Replace media or order new smart drum
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Skimmers: -
Replace when dark brown or black -
Does the company service the products?
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Does the company service the products? -
We connect customers with AbTech approved service partners
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Do you have a rep to help me with my maintenance & replacement needs?
How often do your products need to be maintained?
- UUFs & Smart Vaults:
- Every 4-6 months
- Smart Drums:
- Depends on influent concentrations
- Skimmers:
- Typically replaced after 1 year of installation
- Visually inspect regularly and replace when spent
Can you use your products for industrial process water?
How long does a DI or CO UUF maintenance take?
How long does maintenance take for Smart Vault?
What is the difference between UUF CO and DI?
What is the difference between UUF TSS and Chester?
What certifications/verifications do your products and media have?
- Smart Sponge® Plus - EPA registration as well as many states